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Trust - What does it take to develop it?

December 3rd, 2010

Trust is a simple word. It’s a state of being which is absolutely crucial to effective working: we think, feel and behave very differently in a trusted environment, relative to an untrusting one. We know it when we see it, or feel it, but what does it take to develop it?

In mch’s view, trust relies of four things:

1. Reliability
   Promising what you do and doing what you promise.

2. Openness
   Being brave enough to share who you really are, what you really feel and what is important to you.

3. Acceptance
   Making others feel that who they are is OK with you.

4. Congruence
   Practicing what you preach. Walking the walk as well as talking the talk.

Consciously focusing on these four areas can greatly accelerate the process of developing trusted relationships.