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How Much Would It Take For You to Bring This Back from Overseas?

January 28th, 2026

[Picture: Showing approximately 30 items of paper, cardboard and plastic]

On a recent volunteering trip, I brought back the above recyclables from France. Would you have done the same, or would you have had to be paid to do so? If so, how much would you need to have been paid?

Pause for a moment to answer. If you like, you can select your amount by CLICKING HERE and then view what others have selected by CLICKING HERE.

By explaining the motivations behind my actions, this article will consider the concept of ‘wicked problems’ and the mindsets that can arise when facing them. It also aims to provide a useful perspective on crises.

Agency Being at the Root of a Crisis

My volunteering centred on assisting people who are seeking asylum from conflict and persecution. Such a situation often prompts me to consider the interplay between individual and collective responsibility. When is an issue an individual problem? When is it societal? Or is it invariably a mix of both?

As the waste bin at my lodgings started to fill up, I considered this interplay within the context of the environmental crisis. I use the word ‘crisis’ intentionally, as I find the word’s etymology helpful. Crisis stems from the Greek, ‘krisis’, which means, ‘turning point’, or ‘decision’. I find this meaning helpful when it comes to the damage humans are causing to the wider environment, as it signifies a degree of agency. We can decide to take a different turn, so our actions are more resonant with a sustainable future.

mch’s_ Four-Fold Approach and its Directors

mch’s ‘Four-Fold’ Approach to Business aims to give equal importance to the following four aspects: client service, our people, the environment and broader society. A practical application of this approach is that I used train, ferry and bike as my means of transport to and from volunteering, as these forms have the lowest carbon footprint.(1) For a business like mch, decisions relating to modes of transport are some of the most environmentally impactful it regularly has to make. Consequently, it makes sense to prioritise consideration of the environment in such decisions. However, I am not mch’s only Director. As mentioned previously, a Garibaldi fish and a wildflower meadow are also nominal Directors. For more information on these Directors CLICK HERE. Increasingly, they have advocated for prioritising the environment in other decisions. One of these is recycling.

In Calais, France, where I was volunteering, recycling locations for cans and bottles were ubiquitous. However, I couldn’t locate anywhere to recycle paper or plastic. Knowing that such options exist back home, I decided to keep all the recyclable paper and plastic that I was consuming and recycle it when I returned.

My decision to bring back my recyclable waste made me reflect on whether the decision was the most impactful. If recycling is important, would my time have been better spent writing to the local authorities in Calais asking them to expand their recycling provision? Alternatively, should my focus have been on not purchasing items with such packaging in the first place? Or should it have been on all of the above?

Mindsets, Wicked Problems and Clumsy Solutions

From my coaching work, I’ve become aware of the loaded nature of the word, ‘should’. If you take the view that we are composed of many ‘parts’ or ‘characters’, invariably the parts of ourselves that use the word, ‘should’, are not our best selves. The parts that use, ‘should’, often view the world from a perspective of fear, inadequacy and/or scarcity. I call these parts of myself my saboteurs, or alternatively my chimp.(2) Whilst their intent is positive, to the extent that their motivation is to keep me alive, they often inhibit my ability to thrive. In my case, they often surface when levels of ambiguity and complexity spike. They become appealing to listen to because they provide a (false) certainty/definitiveness with respect to my actions; what I should do.

If I recognise this, provided my saboteurs/chimp are not too strong, I can accept and be at peace with the fact that I am likely to be dealing with a ‘wicked problem’.(3) A wicked problem is one which has no definitive answer, no matter how much you analyse, experiment and reflect. The best you can hope for is a ‘clumsy solution’, one which comes from remaining playful and curious and experimenting with a variety of ‘semi-answers’. In my case, I’m comfortable with my decision. My fellow Directors, the Garibaldi fish and the wildflower meadow, are not the most talkative, but I generally get an intuitive sense they’re comfortable with the company’s actions too.

I’d be interested in your views though, so please do share what you’d do by clicking here and if you want to find out what others think, click here.

Footnotes and Signposts

(1) The term ‘carbon footprint’ was developed by two academics, William Rees and Mathis Wackernagel in the 1990s. Interestingly, it was popularised by the petrochemical company BP. I find it curious that a framework encouraging individual responsibility for environmental impact was promoted by a company whose core operations unavoidably have a massive impact on the environment.

(2) For more information on the concept of saboteurs and chimps I’d recommend the work of Sharzid Chamine and Steve Peters respectively.

(3) For an in-depth exploration of wicked problems and clumsy solutions click here: https://www.researchgate.net/publication/281357989_Wicked_problems_and_clumsy_solutions_The_role_of_leadership

Reflections on a Sabbatical

October 23rd, 2025

I turned 50 during my recent three-month sabbatical and for my birthday, my children gave me the top above, in recognition of the phrase being one I regularly exclaim. For the eagle eyed, the asterisk is a ‘conversation starter’ (another phrase I’m prone to utter). The asterisk is effectively a caveat, as I believe that if you know yourself and are comfortable with yourself, there are some things that you don’t need to have a go at to know they’re not for you.

The phrase aptly sums up the motivation for my recent sabbatical. There were no ‘once in a lifetime’ activities, or key life decisions, I wanted to accomplish. I simply wanted to find out what happens when I have three months away from paid work. Here are some of my reflections:

Privilege Can Pose a Conundrum

It was an incredible privilege to take three months off paid work and given the state of the world, I did question whether a sabbatical was the best use of the resources it would consume. Yes, I had spent over 10 years adopting a lifestyle that enabled me to save enough to accommodate so much time off, but I believe that even being able to save is a privilege. Yes, I felt tired and in need of a rest after 20 years of being primarily responsible for my livelihood: being not only the sole trainer/mentor, but also the CEO, CFO, CTO, COO, cleaner and more. At the same time, there are many advantages of working for myself and I believe that having the ability to do so is another privilege.

I don’t think and feel there is a definitive answer to the conundrum of privilege, but the sabbatical did reinforce my belief that so much of one’s privilege is an ‘accident of birth’. Where you are born, the family you’re born into, your skin colour, gender, physique/genetics are all massive determinants of privilege. Furthermore, these factors have a significant influence on the people you then meet and develop relationships with, which leads on to the second reflection.

What is Truly Valuable is Rarely Done Completely Alone

My sabbatical started with a holiday in France with seven school friends, some of whom I’ve known for over 45 years. It’s difficult to convey the love and gratitude I have for such long lasting relationships. A tangible indication though is that my daily number of laughs increased dramatically the first day we were together, then rose nearly exponentially for the remainder of our time together, only to fall back to pre-holiday levels when we said our goodbyes.

There was also an incredible ease in such an environment. I could go seamlessly from whole group activities to sub-group activities to solo activities. Yet even solo activities were not truly solo. Being able to run up an alpine mountain was made possible because several of my friends took charge of the location of our holiday. My ability to have a sauna, was due to one of my friends searching and securing accommodation that had sauna facilities. Bringing it back to work, when I looked round the dinner table each night, I saw several people who have repeatedly supported mch over the last 20 years: one has done the company’s financial accounts each year, several helped refine mch’s branding and website. In terms of mch’s four-fold approach to running a business, volunteering in Calais after the holiday was greatly aided by two friends being willing to drive to and from France and drop me off in Calais.

A Tweak to the Usual Way of Doing Things Can Provide Real Insight

As just intimated, immediately after the holiday, I spent a week in Calais in Northern France, volunteering with two charities that assist refugees who are stranded there. This is something I have done over half a dozen time before. On all previous occasions though, I volunteered for between one and three days. Volunteering for six days may not seem significantly more than three, but the added time proved remarkably insightful. For example, I experienced the incredibly transient nature of volunteering from a new perspective. Over a five-day period, 35 people volunteered with one of the charities I was with, and of those, only seven volunteered for all five days. This meant that on the fifth day, I was genuinely one of the most experienced volunteers. Managing to operate with such a transient workforce gave me an additional level of respect for the organisations concerned.

When Philosophy Meets Practicality Tensions Can Arise

The big experiment of the sabbatical was a 10-day silent ‘retreat’. Interestingly, the organisers used the word ‘course’, rather than ‘retreat’ and on reflection, I quite agree with them. Indeed, for me, the word ‘retreat’ is a complete misnomer, as the experience proved a full-on battle between one way of thinking/living and another.

The course is likely to be the subject of future posts, but a key insight was that whilst I agreed wholeheartedly with much of the course’s philosophy, I couldn’t ‘get on board’ with the one size fits all approach to practicing/living it. For example, the premise that suffering is invariably caused by craving or aversion sits very well with me. So too does the belief that a more peaceful society depends on individuals becoming more equanimous with their thoughts and feelings. What I wasn’t so sure about was whether a regime with the following characteristics was the best way to start practicing such a philosophy:

• Wake up at 4.00am and conduct 12 hours of meditation/instruction
• Have no contact with the ‘outside’ world: no phones, no TV, no radio, no newspapers, no leaving the premises
• Have no reading or writing materials
• Conduct no exercise, other than walking
• Adopt complete silence with fellow participants and act as if they are not there

I certainly felt a sense of irony that what I had to work hardest at being equanimous about on the 10-day course was the disappointment and unhappiness at being on the 10-day course!

Ambivalence is Still a Reaction Worth Reflecting Upon

At the beginning of the sabbatical, several people asked what I was most looking forward to doing/experiencing. My consistent answer was;

“I’m really interested to find out how I’ll feel when I return to work. Will I be eager, or reluctant to return?”

The reality is that I’ve been neither. I felt and thought next to nothing about work whilst on sabbatical. Consequently, when the time came to return, there weren’t any feelings and thoughts to reflect upon. I felt ambivalent, albeit from the perspective of genuinely enjoying my work and finding it both rewarding and purposeful. In some respects, I found this disappointing. Practicing the equanimity encouraged on the 10-day course though, I’m approaching such ambivalence with curiosity and a belief that such a feeling will not last forever. To this end, it may prove most interesting to reflect on how I feel three months after returning from sabbatical. Furthermore, it has been interesting to reflect on the feelings and thoughts I have had during the sabbatical, and these may also be the topic of future posts.

To conclude, if you are in the privileged position where a sabbatical is possible for you, I would recommend considering it. After all, if you don’t have a go, you’ll never know!*

Making Business Better with Formality and Quirkiness

November 21st, 2023

mch has always tried to operate a four-fold approach to business. We believe sustainable success lies in resonance and harmony between:

1. Providing a great service to clients
2. Treating people well: those who work for and with us
3. Having a positive impact on wider society
4. Minimising mch’s negative environmental impact

How we formalise this approach is detailed in the Corporate Social Responsibility reports we publish every year. mch is committed to sharing the steps it is taking to develop its four-fold approach further. In keeping with its culture, these steps can be both formal and quirky. Here is an example of each:

The Formal

mch has recently become part of the Better Business Act Coalition. This coalition aims to change the law that governs how businesses act. Specifically, the aim is to amend part of the current Companies Act to ensure businesses are legally responsible for benefiting workers, customers, communities and the environment, while delivering profit.

In signing up to the coalition, mch has voluntarily changed its governing documents, so it now has the legal responsibilities the coalition wants all businesses to have.

Ideally, all businesses would voluntarily choose to do the same. Realistically though, change will require a collective effort, which is why mch is supporting this campaign for government to make change mandatory.

The Quirky

The proposed Better Business Act aims to empower directors to exercise their judgement in weighing up and advancing the interests of all stakeholders. To help with this process, mch has (informally) enlisted the help of two new Directors:

(i) My recently seeded wildflower meadow

To help biodiversity, I recently converted a part of my garden into a wildflower meadow.

(ii) The Garibaldi fish

For various reasons, this is one of my favourite animals.

By bringing the meadow and the Garibaldi fish onto the Board, mch hopes to make better decisions, particularly in relation to the environment. When faced with both strategic and operational issues, it is hoped that better decisions will be made, simply by asking ourselves;

“What would be in the best interests of the wildflower meadow?” Or “What would the Garibaldi fish prefer?”

If this proves successful, more Board members may be added, to help broaden our perspectives further, particularly in relation to social issues. If you can see the value of such a thought experiment, who or what would you add to your Board to better represent the environment and broader society?

Book Week 2023

July 18th, 2023

I will shortly be embarking on my annual book week. Above are the main books I’ll be reading this year.